Goldstar Transport was formed in 1998 and now has an annual turnover in excess of £90 million. The company regularly handles over 700 container movements per day for a varied customer base. In 2005, the company reviewed it’s fleet management software requirements.

“We decided that we should invest in a new fleet management system, to take advantage of the technology that was out there” says Derek Cawston, Director at Goldstar’s Woolpit headquarters. “The system we had at the time was inadequate and antiquated”. After investigating a number of other systems, Goldstar settled on Truckcom as the best solution for their business. “Truckcom was the best fit for us – it did so much more than the other systems” says Derek.

Truckcom is now an integral part of the way Goldstar operates, with all office users at the company’s six operating bases around the country and the entire company and dedicated subcontractor fleet relying on the system. “We have far better communication with our drivers through the Truckcom mobile system, and we use Truckcom’s automatic job input system as much as we can to receive jobs from a large number of our customers” says Derek. “All in all it has saved us a lot of effort”.

Now the system is well established, it has definite business development benefits too: “When we show prospective customers how they can view their jobs, proof of delivery, and vehicle positions online, it really helps to set us apart from other operators who can’t offer anything like that level of service and visibility”. “Looking at how we operate now, the key thing is that everyone has good information from Truckcom, easily to hand” says Derek.

Also, the drivers are full of praise for the system. Gary Withers, who drives for Goldstar in the midlands, says “it’s the best thing I’ve ever had. I’d recommend this to anybody”.

Derek sums up the effect of Truckcom: “We’ve made significant savings and it makes the job easier”